Finalist · Business Travel Awards Europe 2026Business Travel Technology Innovation · Traveller Experience

Talk to our team Client Login

Blog

Field notes on disruption infrastructure.

Operating notes from inside airline disruption: ancillary attach, rebooking, and the platform that carries it.

May 20, 2026
Why the 48-hour rebooking window matters
Legacy insurance ends at the gate. The travellers most affected by disruption are not on a gate event — they are on a recovery flight, sleeping in an airport hotel, or rebooking through a call centre 30 hours later.
Sneharthi Roy · Founder & CEO