Offer Best-in-Class customer support or generate ancillary sells revenue
Disruption Automation
|
|
Disruption Automation
AI-powered Virtual Agent
|
Text messages to your phone containing realtime flight updates, realtime
assistance from
booking to
arrival, for example: get help within seconds when flight is cancelled.
Email, SMS, WhatsApp alerts on flight delays, cancellations,
terminal & gate change
info, weather info, 7 days flight history and insights. When flight is
cancelled, get your alternative flights even alternative airports suggested
instantly and rebook within 30 seconds without any human contact.
Automated Check-in
|
|
Auto Check-in |
Automated Check-in Service. Online check-in is mandatory in most of the airlines
as per new rules
due to Covid-19.
Automated check-in, Boarding pass on mobile, your seat
preference-window, aisle,
middle, add frequent flyer number, Passport number, KTN number for
.
.
Flight Punctuality
-
Flight Punctuality
-
Flight Score
|
|
Flight Punctuality Scores |
Flight Punctuality Scores are provided through API calls based on Airline Name and Flight number. This data when presented on the online booking path, enhances customer experience and booking conversion. Our TRAVEL DATA INTELLIGENCE SYSTEM provides you with flight punctuality score, on-time performance score, the central tendency of Flight arrival trends, and custom data analytics.
Price is no longer the only decision to purchase a flight ticket. Travelers are more alert than before and look for more relevant information before they make a decision.
Conversation Bot
AI based conversation in call center
|
|
Conversation Bot |
Our AI conversational voice bots are custom developed uses Neural Network to understand the caller's intent, engage with callers in contextual conversation, for general Q&As, reservation, modification, cancelation, refunds, status updates. Voice Bots are installed on Telephone PRI lines and can handle sudden spike simultaneous 100s of calls example during flights disruptions
Uses of Voice Bots include conversations, collecting electronic authorization, customer surveys follow up with SMS notifications multiple languages in Travel, Insurance, Banking or Retail verticals.
Check Flight Status and Flight History
Flight status for next few days and flight history for last few months
We analyze Airlines, Airports, Flights, Weather and Socio-political data.
0+
Air travellers daily
0+
Airport
0+
Flights Daily
0 million+
Data Points Daily
Contact Us!
“No other company provides such useful solutions through
flight status data analytics. Our customers stuck at the airport will now
have a solution like never before.”
CEO, Online Travel Agency
“Our travel agencies will now have a cross-sell item and add
customer service value, peace of mind to an air traveler”
Vice President, Consortium Travel Agency
“We evaluated other flight status alerts companies and found
AirLegit's solution is adding value to traveler especially when the customer
is stranded in the airport”
Country Manager, Major Consolidator Airlines