AI-powered digital assistant
||Flight Punctuality Scores|
Price is no longer the only decision to purchase a flight ticket. Travelers are more alert than before and look for more relevant information before they make a decision.
Flight Punctuality Scores are provided through API calls based on Airline Name and Flight number. This data when presented on the online booking path, enhances customer experience and booking conversion or recommend Insurance prortection. Our TRAVEL DATA INTELLIGENCE SYSTEM provides flight punctuality score, on-time performance score, the central tendency of Flight arrival trends, and custom data analytics.
Our AI conversational voice bots are customized to understand the caller's intent and engage with callers with relevant conversation such as reservations, modification of existing reservations, cancellations, refunds, status updates and other general Q&A. These voice bots are installed on Telephone PRI lines and can handle sudden spike of around more than 100 of calls simultaneously in case of any flight disruption or other major problem.
Uses of Voice Bots include conversations, collecting electronic authorization, customer surveys, follow up with SMS notifications and multiple languages in Travel, Insurance, Banking or Retail verticals.