AI-powered Virtual Agent
||Flight Punctuality Scores|
Flight Punctuality Scores are provided through API calls based on Airline Name and Flight number. This data when presented on the online booking path, enhances customer experience and booking conversion. Our TRAVEL DATA INTELLIGENCE SYSTEM provides you with flight punctuality score, on-time performance score, the central tendency of Flight arrival trends, and custom data analytics.
Price is no longer the only decision to purchase a flight ticket. Travelers are more alert than before and look for more relevant information before they make a decision.
Our AI conversational voice bots are custom developed uses Neural Network to understand the caller's intent, engage with callers in contextual conversation, for general Q&As, reservation, modification, cancelation, refunds, status updates. Voice Bots are installed on Telephone PRI lines and can handle sudden spike simultaneous 100s of calls example during flights disruptions
Uses of Voice Bots include conversations, collecting electronic authorization, customer surveys follow up with SMS notifications multiple languages in Travel, Insurance, Banking or Retail verticals.