Cross-Sell solution “24/7 Command Center” - proactive support to traveler stranded at the airport.

Customer Support During Travel (Choose your level of support)

Every Passenger has different support needs - pick the package that suits your needs.
Premium
$14.95
Highest Prioirty
Highest Prioirty
most popular
Platinum
$19.95
Highest Prioirty
Highest Prioirty
$1000 given *
* Lost Baggage Protection Included
$1000 given per baggage lost or delayed for more than 96 hours. Details of bag content proof not required. Learn More.

We will share "Flight Watcher" revenue. To sign up

Flight Watcher (“Plan”) including Covid'19 situations.

What does the Flight Watcher Plan offer?
a) Possible Rebooking with Another Airline and refund of unused ticket in Flight
b) 24/7 Dedicated Telephone Support. Highest Priority
c) Monitoring of real-time flight status, Airlines, Airports, Route, Weather, Socio Political events and provide actionable recommendations, insights to help passenger take smart decisions

What does Stranded Passenger mean?
When flight is cancelled within 72 hours of scheduled departure, a passenger is defined as Stranded Passenger.

Add Flight Watcher

Please log in to access Flight Watcher.

We set up your 24/7 command center

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When flight is delayed or cancelled

Our smart analytics system begins monitoring flights 72 hours prior to departure and alerts the traveler.

Our robotic command center monitor flights, routes, origin, destination, nearby airports, code share flights or other airlines real time.

We alert customers with options, insights, and actionable recommendations through SMS, and emails when there is any event change. We provide telephone number with AI powered conversational Voice Bot to answer questions 24/7, automated solution to rebook or forward phone calls to your human agents as per your business rule.

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Customer testimonial

“We are very pleased to be using a cutting edge automated customer service solution from AirLegit allowing interactions via Phone and SMS, with AI-powered Voice Bots providing conversations in 11 languages including English, Chinese, Spanish, German, French, Swedish, Hebrew and Arabic. Airlegit helps us interact with our client more effectively and efficiently. Their service allows us to provide real-time information to the client.”

- Chief Operating Officer of an US based Travel Management Company.

" We found Airlegit's real-time monitoring solutions are very helpful to customers when a flight is delayed or canceled, offer intelligent solutions, and proactively connect to our call center. This is a win-win solution for us and our customers. It has added more revenue and high NPS"

- Chief Product Officer, An OTA in the USA.