The brands listed here have either apps in Alexa, Google Assistant or conversational AI in customer interaction.

"I'd advise insurance brands to develop voice experiences that account for this reality: voice assistants can automate simple interactions, while human conversations will remain critical to building trust with consumers, resolving complex issues and dosing high-stakes deals."
- Laura Schierberl, Adobe

Insurance Use Case

  • Get a quote
  • Start an application
  • Edit an application
  • Application status
  • Coverage explanation
  • Have a rep call me
  • Start a claim
  • Claim status
  • Change my coverage
  • Customer support
  • Pay bill
  • Bill status
  • Jargon glossary
  • How to sessions
  • Policy education
  • Risks education
  • What to do when…
  • Augment call centers
  • Confirm account information

Customer testimonial

“We are very pleased to be using a cutting edge automated customer service solution from AirLegit allowing interactions via Phone and SMS, with AI-powered Voice Bots providing conversations in 11 languages including English, Chinese, Spanish, German, French, Swedish, Hebrew and Arabic.

Airlegit helps us interact with our client more effectively and efficiently. Their service allows us to provide real-time information to the client.”

- Chief Operating Officer of an US based Travel Management Company.

" We found Airlegit's real-time monitoring solutions are very helpful to customers when a flight is delayed or canceled, offer intelligent solutions, and proactively connect to our call center. This is a win-win solution for us and our customers. It has added more revenue and high NPS"

- Chief Product Officer, An OTA in the USA.